Thank you for your feedback on the Plenny Pot Vegetable Korma. We're sorry to hear that it didn't meet your expectations, especially as a korma lover. We appreciate your honesty and will take your comments into consideration as we strive to improve our products.
If there's anything specific about the taste or texture that you found off-putting, we'd love to hear more details. Your input is valuable to us as we work on enhancing our recipes. If you're open to trying other flavors, we'd be happy to recommend some that might suit your taste better.
Thank you for giving us a try, and we hope to have the opportunity to better meet your expectations in the future.
Hi Margaret,
Thanks for leaving your reviews on the Plenny Pots you tried in your first order, we do appreciate the feedback.
It's of course never nice to see when it's not a 100% jackpot, but taste is personal so it happens.
We offer a 30-day money back guarantee for those situations and as you shared the order number in your review here, I was able to refund you for both bags right away, you will have that back shortly.
Of course you are welcome to try out any other products/flavours with the same guarantee. You can always check in with the customer care team through the Live Chat option on the website or by emailing love@jimmyjoy.com, we are happy to assist you through those channels as well.
Thanks for giving it a shot!
I'm sorry to hear that you didn't enjoy our Vegetable Korma Rice. Everyone's tastes are different and we're always looking to improve our products. You might find other flavours like Creamy Cajun Pasta or Satay Noodles more to your liking.
