Hi Marcus,
We are sorry to see the experience was not a full-on jackpot.
As we offer a 30-day money-back guarantee for our customers, we would like to invite you to check in for that with our customer care department. You can reach them through the Live Chat option on the website or by emailing love@jimmyjoy.com.
Please take the time to try all the items of course, no rush.
Thanks for giving it a shot <3
Hmm, we mikken toch op iets anders :D
We hebben een 30-dagen geld-terug garantie als je het niet voldoende vond, je kan contact opnemen met onze klantenservice via de Live Chat optie op de website of door een mailtje te sturen naar love@jimmyjoy.com.
<3
“I love is it's not too cheezie just how I like it in 5 min I have a filling hot meal, although my dogs are pleasing me to try it. They sniff the air and sit at my feet as if to say can we have some.”
“It's good! It does tend to be a bit watery for my taste every time I make it, but with some more practice, I think I'll get the right consistency. I do wish the noodles would cook a bit more, but I'm not upset about a slightly-less-done-than-al-dente noodle vs. unhealthy choices for lunch.”
Thanks for your feedback first of all Árpád, much appreciated.
With the Mac 'N Cheeze Plenny Pot the prep is indeed a little different from the others, I find myself waiting 4/5 more minutes as well with this one.
Please note we have a 30-day money back guarantee in place. If you feel this qualifies, please check in with the customer care team for it through the Live Chat option on the website or by emailing love@jimmyjoy.com.
Thanks for giving it a shot. <3
