“Taste is a very individual experience. This Mac 'N Cheeze is OK, but has too many side flavors and does not match a "simple Mac 'N Cheese". Also, when the package arrived the Plenny Pot bag had popped open at the bottom and a good amount of the Pot was spilled inside the package and thus unusable. If not for that, I would give 4 out of 5 stars. It's easy to make, a whole meal and a quick hot meal on a busy work night.”
Hi Nina!
First of all, thanks for the feedback and review.
Then, apologies from our end for how the bag arrived, that is no good and we would normally have refunded or reshipped you the bag to be sure you did not try a compromised product.
I checked back in the contacts and did not find any from you about this with our customer care team unfortunately.
Please feel free to still check in with us for either a reshipment or a refund of this item, up to you.
You can reach us by emailing to love@jimmyjoy.com or by opening a Live Chat from the website.
Thanks! <3
Thanks for leaving your review on this one (and the others), sorry to see it was not a jackpot for you.
As you shared the order details, it allowed me to refund this item from within the 30-day money back guarantee we offer.
For future reference, you can reach out customer care team for the options within that directly through a Live Chat from the website or email to love@jimmyjoy.com.
Thanks for giving it a shot <3
“I really wanted to like these. But it just doesn't work having a single big bag. All the ingredients are understandably different sizes, and just the way physics works means that even if you try to mix, you cannot get a consistent portion. I've tried multiple different ways of scooping a bit from the bottom, a bit from the top, but it just doesn't work.
It needs to be individual positions so you get a bit of everything consistently. If they change it then I'd buy again.”
Hi there,
Thank you for taking the time to share your experience with the Plenny Pot Mac and Cheeze. We truly appreciate your feedback regarding the packaging and portion consistency. Your insights are important to us as we consider ways to enhance our products.
Please note that one thing that does help a great deal is to give the bag an upside down shake (while making sure it is properly sealed) before scooping each serving.
We’d love to hear more from you, so if you have any additional thoughts or suggestions or want to claim a refund, please reach out at love@jimmyjoy.com.
With love ❤️
“Good flavor and consistency, powder smell is a bit weird to me. But once it's "cooked", is ok. One portions feels as fulfilling as a normal lunch/dinner.”
“Met wat extra kruiden en (vegan) kaas prima te eten. De saus is een beetje korrelig, maar niet storend. Al met al geloof ik best dat het net even gezonder is dan de pasta-potjes uit de supermarkt.”
