Hi Nina,
Thank you for taking the time to share your thoughts on the Mac 'N Cheeze. We're truly sorry to hear that it didn’t meet your expectations and that the flavors were not to your liking. We understand taste is highly personal and can vary widely from person to person.
Thanks again for your input!
Best wishes,
Team Jimmy Joy
Hi Bassam,
Thank you for your review. We're sorry to hear that the noodles didn't cook properly and that your bag was damaged. That's definitely not the experience we aim for, and we appreciate you bringing this to our attention.
If you would like assistance or to discuss options, feel free to reach out to us at love@jimmyjoy.com. We're here to help!
Thanks for your time.
❤️
Hi Dillair,
Thanks for taking the time to review our Plenny Pot Mac N Cheeze, though you did not like it entirely I am happy it made you full when you tried it. Did you know we had a 30-day money back guarantee in case you are not satisfied with your purchase ? Hit us up at love@jimmyjoy.com and we will help you with your claim.
Looking forward to talking with you soon.
❤️
Thanks for the review placed and sharing the order details.
We checked back and see you were in touch with us for the refund policy on several items in the order already, great!
Thanks for giving those a shot, please feel free to try out anything else for the first time with the same guarantee.
<3
Hi Kelly!
Uh oh, 1 is not the number of stars we like to see, though we appreciate your feedback. It is sad that our Plenny Pot Mac 'N Cheeze did not live up to your expactations. We have a solution though as there is a 30-day money back guarantee waiting for you. Hit us up at love@jimmyjoy.com to know more.
Thanks again for your review.
<3
