Hello Sierra,
Thanks for taking the time to write a review about our Plenny Pot Mac 'N Cheeze. It is unfortunate that our product did not live up to your expectations entirely. We have a solution for cases like these : our 30-day money back guarantee. Shoot us a message at love@jimmyjoy.com to know more.
Thank you again for your time.
❤️
Thank you for giving our Plenny Pot Mac 'N Cheeze a try! Please note that for optimal preparation, we ask you to shake the bag before use thoroughly and then scoop from the bottom upwards to ensure a good mix of the ingredients.
If you have done so, kindly check in with our customer care team.
If you have not yet prepared as above, kindly give that a shot and let us know on the above channels if it's not to your liking.
Remember we offer a 30-day money-back guarantee. Just reach out to us at love@jimmyjoy.com, and we'll be happy to assist.
Thanks again for trying out Jimmy Joy.
“Love the mac n Cheeze! A quick, warm and nutritious lunch is what I need as a nurse ♥️ And even my American colleague was surprised how tasteful it was. (She loves normal Mac n cheeze)”
Hi Guillaume,
Thanks for leaving the feedback in your review, we were sorry to hear about your experience.
We replied in detail on your company review and if needed look forward to speaking with you through email or a Live Chat.
Hi Mohamad!
Thanks for leaving your feedback first of all, we are sorry to see it was not to your liking and apologize for any inconvenience caused.
It may be the case of your body reaction to a certain ingredient, but I think we can safely assume it is not for you in this case.
As we offer a 30-day money back guarantee, you will at least not lose out on that. You shared the order details and we checked if there has been contact about it with our customer care team, but can not find that. So, we kindly invite you to check in with us for the options, you can reach us through a Live Chat you open from the website or by emailing us at love@jimmyjoy.com.
Thanks in advance and thanks for giving it a shot <3
