“The combination of savoury and sweet didn't work for me. There was barely and bite to it and just tasted like sweet, wet noodles. Can not recommend at all.”
Hi Philip!
Thanks a lot for posting your review here, much appreciated!
We are sorry to hear not everything was jackpot for you, but at least one of the flavours was a good one for you, that's always a win, thanks for the 5/5 for that.
For the Satay Noodles Plenny Pot XL, I have refunded you right away from within our 30-day money-back guarantee. That refund will be back with you shortly.
For future reference, feel free to check in with the customer care team through Live Chat or love@jimmyjoy.com for assistance with that going forward.
<3
Hi Ana!
Thanks for your feedback here, we are sorry you did not like the Plenny Pot XL - Satay Noodles.
As you were still within the 30-day money-back guarantee timeframe, I have refunded you for the bag right away, you will have that back shortly.
For future reference, feel free to check in with the customer care team through Live Chat or love@jimmyjoy.com for assistance with that going forward.
<3
“I like the satay noodles! You have to really shuffle the contents around with the scoop to get a good amount of powder and noodles, though, but I prefer that over plastic waste.”
Hi Kristina!
We thank you for your reviews and are very sorry to hear that it was not to your liking.
We don't work the weekends, so did not get to your message before earlier today. Checking the communications, you are already sorting this one out with the customer care legend, Ben. We are happy to see the 30-day money-back guarantee was in place for you in this case.
Thanks for giving things a shot and for giving your unsalted feedback on them.
<3
Posted 3 years ago
Hi Kristina!
We thank you for your reviews and are very sorry to hear that it was not to your liking.
We don't work the weekends, so did not get to your message before earlier today. Checking the communications, you are already sorting this one out with the customer care legend, Ben. We are happy to see the 30-day money-back guarantee was in place for you in this case.
Thanks for giving things a shot and for giving your unsalted feedback on them.
<3
