“I was impressed when the package arrived. But when I tasted the Satay Noodles I was incredibly disappointed. There was no flavor to be found. On multiple occasions, I tried it. Just in case I did something wrong. But every time it tasted like cardboard and I threw it away.
Great idea, but bad execustion.”
Hi Sven!
Oh nooo, sorry to hear your experience was not as expected :S We are sure we've added flavour to it of course ;) and have heard this a few times since the launch. So, before going into other options, I would like to ask you to make sure to shake the bag thoroughly before use and scoop from the bottom upwards to make sure you get all the goodness in there. It's very possible you are missing a bit of flavour because of that.
If it turns out that even with the above you just don't like it, that's of course possible, we would then like to invite you to reach out to our customer care team through the Live Chat option on the website or love@jimmyjoy.com to apply the 30-day money-back guarantee for you, which you are well within at the moment.
<3
“Doesn't taste anything. Had higher expectations especially on this one compared to the shake mixes since it is not super cheap per meal.
It is OK if you are very hungry and need something quickly, but nothing more than that.”
Hi Marcus! Thanks for posting your review.
We're sorry to hear about this experience, especially since we hear about it here and not through our customer care team where we could've taken action for you already.
You are well within the period for our 30-day money-back guarantee looking at the order, so no worries there. We can get you a free return label for the unopened items or you are free to try the other flavours and see if any of them suit you. After that, we invite you to check in with us through our Live Chat on the website or via email at love@jimmyjoy.com so our customer care team can sort things out with you.
