“The taste was unfortunately different every time even though I shook the package thoroughly and sometimes it was too spicy and sometimes it had no taste and sometimes it was great but when it was great it was great. Well, the portions are small but I recommend the taste”
“Definitely recommend. One thing, at least for me, the 200ml for the satay noodles may be too much as the noodles are thin and dont absorb much water.
It is spicy because of the ginger, but not spicy hot. I really enjoy it.”
“Their flavor is quite unpleasant, making them difficult to enjoy. Even when prepared with boiling water, the noodles remain undercooked, and the taste is remarkably poor.”
Hi Mario!
Thanks for the feedback in your review, we appreciate it, even if it's not what we like to see from our customers of course.
To go into it, the Plenny Pots need specific preparation of it may be the reason you did not like them. Please make sure to shake the bag thoroughly before use and then scoop from the bottom upwards to make sure you have a good mix of the ingredients. This way you catch the finest of the stuff in the bag as well, which holds most of the flavour.
If you have prepared as noted, we would like to offer you a refund from within our 30-day money-back guarantee.
For that, you can then check in with us through a Live Chat you can open from our website or by emailing love@jimmyjoy.com.
Thanks again for giving it a shot and happy to know the rest you tried was to your liking.
We will make the note of the marketing communication, thanks!
<3
Thank you for sharing your feedback on the Satay Noodles. I’m really sorry to hear that you had a tough time finishing your meal and that you’re not looking forward to trying it again.
We understand that taste is highly personal, and what works for one person might not work for another. Your experience is important to us, and we’d like to make things right. If you’re open to it, please let us know more about what you didn’t like about the Satay Noodles. Your insights can help us improve and better meet the preferences of our customers.
In the meantime, if you’d like to try different flavors or need assistance with a refund or exchange, please reach out to us at love@jimmyjoy.com. We’re here to help and ensure you have a better experience with our products.
Thank you for giving us a chance, and we hope to hear from you soon.
Thank you for sharing your thoughts on the Satay Noodles.
I’m sorry to hear that the flavor didn’t meet your expectations. While we're glad to know it helped with fullness, it's disappointing that you and your wife found the taste unsatisfactory. We aim to provide flavors that our customers enjoy, and your feedback is invaluable in helping us improve.
If you’re open to trying other options, we’d be happy to recommend some different flavors that might be more to your liking. Please let us know how we can assist you further or if there’s anything specific you’d like to see in our products.
Thank you for giving us a try, and we hope to better meet your taste preferences in the future.