Hoi Jamie!
Jouw mening is wel belangrijk in dit geval, dus dan voor het delen.
Jammer dat het niet in de smaak gevallen is, maar gelukkig heb je het ordernummer gedeeld met ons zodat ik er ook meteen een terugbetaling voor kan verwerken vanuit onze 30-dagen geld terug garantie. Die terugbetaling zal spoedig bij je aankomen.
Dank voor het proberen!
Ps. in het vervolg ben je welkom om direct contact op te nemen voor deze dingen, of andere natuurlijk. Je kan ons direct bereiken via de Live Chat die je opent vanaf de website, www.jimmyjoy.com, of anders met een mailtje naar love@jimmyjoy.com.
<3
Hi Stuart,
Thank you for taking the time to share your thoughts! We're sorry to hear that the Satay Noodles Plenny Pot didn’t quite hit the mark for you. We put a lot of effort into crafting our flavors, and it's valuable for us to hear how our products resonate with our customers.
If you’re unhappy with your purchase, don’t hesitate to reach out to love@jimmyjoy.com for assistance with our 30-day money-back guarantee.
With love ❤️
“It has a nice taste and easy to prep. But sometimes lately my bolognaise's powder glues together as a rock into the bag and i need to break it so i can use it. This happens after I open them first time, then i need to break the powder, and then it stays seperated.”
“This is one of my favorite flavours. I'm in love with it. It's not so tricky to get the right amount of water, it's quite forgiving in this sense and flavour and texture is amazing. The flavours is not as strong as the Mac and cheese (which I like but it's so intense I need to mix things up with another pot), and for me that's great.”
Hi Nina,
Thank you for taking the time to share your experience with the Plenny Pot v1.0 Satay Noodles. We’re genuinely sorry to hear that it didn’t meet your expectations and that the flavor was not to your liking. We appreciate your feedback, as it helps us improve our products.
If you would like to discuss a refund or exchange, please don’t hesitate to reach out to us at love@jimmyjoy.com. We’re here to assist!
❤️
