Oh no, I'm really sorry to hear that the Satay Noodles didn't hit the mark for you! Taste is super personal, and what might work for one person might not for another. Care to elaborate a bit on it? Feedback is very important to us.
Hi there,
Thank you for taking the time to leave a review for our Satay Noodles Pot.
We noticed that you gave us a 2-star rating but didn't include any comments. We'd love to hear more about your experience so we can understand what you liked and what we can improve. Your feedback is really valuable to us!
If you have a moment, please share your thoughts or any specific points that influenced your rating. We're always striving to improve and provide the best possible products for our customers.
Thanks again for your support!
“Quite interesting flavor, but the mix is not well mixed, even when shaking the bag a lot (pastas stays with pastas, may be another ratio sauce/ pasta could be better), and the texture is quite thick and a little grainy. But I did appreciate the meal after all, with this points improved it' ll be perfect!”
It's great to hear you found the flavor of the Satay Noodles interesting and appreciated the meal overall! Your feedback about the mix not being well integrated and the texture being a bit thick and grainy is incredibly valuable. It sounds like adjusting the sauce-to-pasta ratio could enhance your experience. For a smoother texture, you might want to experiment with the amount of water used or the soaking time to see if it helps. Your input helps us think about how we can improve, so thank you for sharing. If you have any more thoughts or need further recommendations, feel free to let us know!
Thanks! We're so glad to hear you enjoy the taste of our Satay Noodles! I'm sorry to hear about the trouble with the water quantity, though. It sounds like finding the right balance can be a bit tricky. A good tip might be to start with slightly less water than recommended, then gradually add more until you reach the desired consistency. It's also important to ensure the water is boiling hot to properly soften the noodles. Stirring occasionally as they soak can also help. If you've tried adjusting and still aren't happy with the texture, please don't hesitate to reach out to love@jimmyjoy.com for further assistance. They're always there to help make your Plenny experience as delightful as possible!
