Thank you, Loredana, for taking the time to give us your feedback regarding Plenny Pot XL v1.0! We are very sorry to hear that it tasted terrible. We would love to hear more from you to help us understand how we can make it better. Could you please tell us what exactly it tasted like so that we can try to improve the flavour next time?
Hi Alonso!
Haha, that would indeed be a talent, but that should not be the case with the Plenny Pot XL's we offer though.
What could be the case here, we have seen that before, is that the bags have the tendency to sink the very fine stuff to the bottom, that's the flavor-rich part of it. To ensure a good balance of ingredients, we advise to shake the bag thoroughly before use and then scoop from the bottom upwards.
That should make a difference and get you a tasty meal. If it's then still not for you, that's possible of course as well, then you can check in with us for the options of our 30-day money-back guarantee.
For that, you can reach out to us through email at love@jimmyjoy.com or by using the Live Chat option on the website.
<3