Hi there!
Thanks for taking the time to review our Plenny Pot Creamy Tikka Masala though I wish it had lived up to your expectations. Of course no one thing is for everyone but in those cases we have a 30-day money back guarantee. Shoot us a message at love@jimmyjoy.com and we will help you.
Thanks again for your review and talk soon !
“I was a bit sceptical to order, because artificial flavours are generally quite bland and/or gross.
But I must say, the tiki massala hot pot has a good seasoning to it and is quite enjoyable. It's an easy meal to prep, ideal for short lunch breaks, as a to-go-meal or if you want a hot meal at work without too much of a hassle (f.e. after a late sports session).
By only using 1/2 of a portion and adding beef strips or chicken cubes, it almost looks as if I made a meal from scratch and it's more than enough for an evening meal.”
We are sorry the Tikka Masala isn't to your liking! Please note that we have a 30 day money back guarantee for this exact reason, so if you have ordered less than 30 days ago we can offer you a refund. Please send us an e-mail at love@jimmyjoy.com if that is the case!
Hi Ula!
Thanks so much for leaving your reviews and feedback here, we do appreciate it very much!
I was happy to see you shared the order details and that we already sorted this out with you with a refund within our 30-day money-back guarantee.
We unfortunately do not offer sample packaging, so to try, you will need the full bag or box, but anything you try for the first time and do not like, will fall under the 30-day money-back guarantee.
You already found us for this, but for anyone else reading, the customer care team is available through a Live Chat from our website or by emailing love@jimmyjoy.com.
Thanks again for giving it a shot, sorry it did not work out for you in this case.
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