Hi Piet!
First off, thanks a lot for leaving your feedback in the review here, much appreciated.
I'm sorry to see the Plenny Pots you tried in your first order were not to your liking, but thanks for giving it a shot of course.
We offer a money-back guarantee and as you shared the order details, it allowed me to issue the refund for the bags in question right away. You will have that back shortly.
Please feel free to try out any other flavours and/or products with the same guarantee.
For future reference. If you try something for the first time and do not like it, we have the money-back guarantee active for that. To check the options, you can contact the customer care team directly through an email to: love@jimmyjoy.com or by opening a Live Chat from our website. We will always gladly look into things for you from there.
<3
“second time i've ordered this one and it's got to be my absolute favourite! beautifully aromatic and tangy. the flavours are—in my opinion—very well balanced! definitely my favourite along with the mac&cheeze!”
Thanks for trying and leaving your feedback Yasaman!
As noted in the other messages, kindly reach out to our customer care team for the options within our 30-day money back guarantee.
<3
Hi Paul!
Thanks for your review and sorry first of all for the late response here.
The Plenny Pots you tried were not to your liking, we appreciate the feedback and confirmation of the shaking of the bag for these to ensure a good mix of ingredients.
We have a lot of fans of these, but taste is personal so your opinion counts as well of course.
Thanks for sharing the order details with your review, it allowed me to issue the refund for both bags right away from within our money-back guarantee, you will have that back shortly.
Thanks for giving it a shot. For future reference, whatever you try the first time and do not like would qualify for the 30-day money-back guarantee we offer. You can reach out to our customer care team directly via a Live Chat you can open from the website or by emailing us at love@jimmyjoy.com.
<3
“Easy to prepare, good hot meal for a busy workday. It's quite tomato-y, if it hadn't been for the rice in it I thought I had a pot of bolognese in front of me, but after a few spoonful the taste was OK. Maybe use less of the Italian style herbs and add a tad bit more cumin? It's filling, but for me a Plenny Bar 3.0 lasts longer.”
Thanks for leaving your review on this one (and the others), sorry to see it was not a jackpot for you.
As you shared the order details, it allowed me to refund this item from within the 30-day money back guarantee we offer.
For future reference, you can reach out customer care team for the options within that directly through a Live Chat from the website or email to love@jimmyjoy.com.
Thanks for giving it a shot <3
