Hi Casey!
Thanks for the effort of posting your review on the Shake Active - Vanilla.
We are always aiming for the 5-stars so we were not entirely happy to see your 3-star review on it.
We offer a 30-day money-back guarantee which you still fall well within, so if you did not like it, we can still offer a refund for it.
For that, you can reach out to our customer care team through the Live Chat or love@jimmyjoy.com.
<3