Hi Timo!
Oh noo, we're sorry to hear you did not like the Plenny Shake - Banana you tried.
We see you were not in touch with us about this yet, and we do offer a 30-day money-back guarantee for these situations. I have refunded you for the bag right away, you will have that back shortly.
Please feel free to try other flavors or products with the same guarantee and if ever, anything, please know you can reach out to our customer care team through the Live Chat option on the website or via email at love@jimmyjoy.com.
<3
Hi Hans!
Thanks for the feedback first of all, we appreciate it.
Shame to see that two out of three flavours you tried for the Plenny Shake were not to your liking :S
We offer a 30-day money-back guarantee which you would fall in still as well. If you would like to make use of that, please feel free to check in with us through love@jimmyjoy.com or the Live Chat option on the website.
<3
“Forgettable, the banana flavour isn't intense enough for my taste and milk base didn't bring it out either.
I don't plan on buying this one again because there are better flavours.”
