Hi Guillaume!
Ahhw snapp, sorry to see you did not think more than 3-stars are deserved, we would have loved to have heard from you why and how we can do better.
Besides that, we also offer a 30-day money-back guarantee on which we would gladly check options for you as well. Please be invited to check in for that with our customer care team through the Live Chat option on the website or by emailing us at love@jimmyjoy.com.
Thanks in advance and thanks as well for giving it a shot <3
Hi there,
Thanks for your feedback and sorry to hear about this.
Checking the order details you provided, I see we have been in touch recently and you noted nothing about this unfortunately then. We would like to follow up on this with you and for that reason as to reach out again with this to our customer care department, if possible with details of the batch (printed on the back of the bag).
Thanks in advance for getting in touch with us about this. <3
Thank you for your feedback on our Coffee Shake. We’re sorry to hear that it didn’t meet your taste preferences. We always strive to create flavours that appeal to a wide audience, and your insights are valuable to us.
“This product is the reason I bought from this store. At first I didn't think they were very good, but over time I ended up loving them! They also work perfectly.”
