Hi there,
Thank you for taking the time to share your thoughts on the Plenny Shake Coffee! We're sorry to hear that the flavor was not quite what you were expecting and that you found it too sweet. Your feedback is invaluable to us as we work to improve our products.
If you want to claim a refund under our 30-day money back guarantee, please feel free to reach out to us at love@jimmyjoy.com.
With love ❤️
“The flavour is subtly sweet coffee, not too distinct and perfect for my breakfast and coffee needs. I always take a shake to work, where I'm often too busy to properly eat, so they always come in handy!”
Hi Dennis,
Thanks for your review! We're glad to hear you found our Plenny Shake Coffee easy to use. It sounds like you're on you are enjoying it!
If you have any suggestions for improvement or further feedback, we’d love to hear it. Your satisfaction is our priority!
With love ❤️
“Very poor delivery service — it’s been a week, and it will definitely be more than a week before I receive my order. As a first impression, it’s really bad. I didn’t feel confident from the start since you don’t specify delivery times; obviously, if I had known it would take this long, I would have ordered from another competing brand. I am sure you are not gonna publish this review”
Hey Sergio, We're very sorry you've had a negative shipping experience with us. Based on your country, shipping is expected to take around 4-6 working days on average (we ship from Amsterdam). Hopefully your order will arrive shortly and you will enjoy your meals. Of course we publish all reviews, including the bad ones. If you feel there's anything else we can support you with please do not hesitate to reach out to us directly at love@jimmyjoy.com
