Hi Francisco,
Thanks for sharing. Sorry this one didn’t taste like coffee for you. If you’re ever not fully satisfied, we offer a 60-day money-back guarantee. If you’d like to start a refund or need help picking a flavor you might enjoy more, please reach out via live chat or email love@jimmyjoy.com and we’ll get you sorted.
With love <3
“I appreciate that this shake does a great job of keeping me full, which is a big plus. The flavor, though, is very bland and only has a faint hint of coffee. I tried mixing it and leaving it in the fridge overnight to see if the texture or taste would improve, but that did not work out. The oat flour just ended up separating from the water, which was pretty disappointing.”
Hi Phaisane,
Thanks for sharing your experience. We’re glad the shake helps keep you full, but sorry the coffee flavor came off bland and the texture didn’t hold up for you. We’ll pass your feedback to our product team.
If you’re ever not fully satisfied, remember we offer a 60-day money-back guarantee. Feel free to reach out via live chat or at love@jimmyjoy.com and we’ll be happy to help.
With love <3
“It was was pretty much what I was expecting. Good texture and kept me full while tasting good. The caffeine didn't seem too strong, but it was definitely there.”
Hoi Henriette,
Het spijt ons te horen dat je Plenny Shake Coffee niet lekker vond. Smaken verschillen, maar dit is certainly niet wat we willen.
We bieden een 60-dagen geld-terug-garantie aan. Wil je een terugbetaling starten, of kunnen we je helpen bij het kiezen van een andere smaak die beter bij je past? Je kunt contact opnemen via live chat of mailen naar love@jimmyjoy.com en we helpen je graag verder.
<3
Hi Margreeth,
Thanks a lot for your review though I am sorry to read you were unhappy with the taste. We always aim for a 5-star experience so it's unfortunate we missed the mark here.
If you want to claim a refund under our 60-day money back guarantee, I invite you to reach out to us through the live chat or by sending us an email at love@jimmyjoy.com. We will be happy to help you there.
<3
