Hi Sjoerd,
Thank you for your review of the Plenny Shake v3.0 Koffie (Caffeine). Your feedback helps us improve, and we take it seriously.
If you'd like to discuss a refund or explore other flavors, please reach out to us at love@jimmyjoy.com.
Thank you for taking the time to review your purchase.
❤️
Kind regards,
Team Jimmy Joy
Hi there,
Thank you for sharing your thoughts on the Plenny Shake Coffee. We understand that flavor preferences can be quite personal, and we appreciate your honesty.
Feel free to reach out to love@jimmyjoy.com to claim a refund under our 30-day money back guarantee.
Have a good day!
❤️
“I tried it exactly as the recipe says with 300 ml of water, there is a grainy consistency that I didn’t like it at all, and found the taste really mild, had to put some cocoa to drink it.”
Hi Mayara,
Thanks for your review of the Plenny Shake coffee, I am saddened to read you did not like the shake's consistency and taste. We try to make our shakes awesome for everyone but of course it is not always possible.
I invite you to write to love@jimmyjoy.com to claime your refund.
Thanks again for your time.
❤️
Hi Mónica,
Uh oh, this is not the kind of message I like to read. I am very sorry about your bad experience. I would advise to consult your GP and bring the pouch with you so he can take a look at the composition. You might have had a allergic reaction.
In any case, come to the customer care representative by chat on the website or by email at love@jimmyjoy.com. We will help you take advantage of the 30-day money back guarantee.
Looking forward to hearing from you.
Have a good day!
❤️
“Very nice, the caffeine works very nicely. However, I have no idea how much caffeine I'm consuming. I would like this to be very (very) clear on the bag. A (very and in the morning ;) quick review of the bag did not tell me this.
As with the other bags, the bags tends not stay seaked or just not seal closed at all.”