“If you "are constantly trying to improve your performance" like you day, then you need to make sure the customer ACTUALLY RECEIVES THE MERCHANDISE. I am wondering if this is a legit company or a scam. I ordered a tail light cover and never received it. When I contacted the company, they told me to file a claim with my postal service. Small town, and I personally know them all. That package was never received. Period. I am filing a fraud claim with my credit card company. Do not order from JP Auto, they do not have any sort of customer service at all.”
““Guaranteed fit” for my 08 Avalon but it’s not since some avalons of this model have HID headlights. Entering your vehicle shouldn’t trigger “guaranteed fit” if that’s not the case. There should be another indication to double check your model with the VIN to be more accurate. This may be partially my mistake for not checking more thoroughly but advertising guaranteed fit is misleading.”
“Ights work as OEM, However long term realiability is the bigger question which you don't allow a follow up on. You guys serve the automotive market and should know you have relaibility, A surface, and repeatability that really dertermine your over all quality. I know because I was an SQE for 34 years at an OEM.”
“The exterior appearance of this lamp is identical to the factory item however the attaching stud intregal with the lamp is smaller and it did not include a corresponding size nut to hold it in place, therefore causing additional hardware for proper installation.”
