“I ordered mats for my 2020 G90. They didn't fit the retention holes on the passenger side. Returned product and you only partially refunded my purchase. That is totally unacceptable. I'm now having to dispute your charge with my credit card company. I communicated all of this to customer service and have heard nothing back from them regarding the full refund.”
“I purchased 2 pair for 2 trucks, I paid expedited shipping for both pair. I received 1 pair only. Where is the second pair? When will it ship? I received a gift box of chocolates and snacks, thank you, but I need the tail lights! Is there a problem? should I seek refund?”