“I appreciate your service and your quality at the same time. I would like to inform you that I don’t know if I was overcharged or what but you actually sent me the same product twice. I returned one back with UPS thank you.”
“The headlights fit perfectly. The problem I had was they were supposed to come with the bulbs. Imagine my disappointment when there were no bulbs! The company blamed the manufacturer and that may be the case,but ultimately it should be JP Auto that should make sure the customer is sold what is represented. They did offer me a $20 credit to keep them. So I'm afraid I can not recommend them, JP Auto.”
“JP Auto customer service is EXCELLENT. But not this Grill. I wish they carried another brand other than YCC for my E450, but they didn't. This one had an area with aberrations that was cosmetically unacceptable. But there were other problems too. Along the edge where the chrome meets meets the plastic the edge was not well sealed, so you knew bubbling would occur over time as mosture worked its way in. That is what happened to OEM grill after six years, but this one it would occur even faster.”
