“I tried to return it because it did not have all
Of the parts needed but found JP AUTO to have a very poor return process and policy. They would only refund 50% of the money paid. They issued a bogus telephone number, so I could not call.
Stay away from this group.”
“When i took it to my auto guy that was going to fix my truck, the fender was Soo many times folded. I could not use it. I ended up having to pay him for another fender. Not happy at all. I just gave him to keep. what could l do with it.!!”
“Taillight unit showed up broken without any damage to the box it was shipped in. I requested a return multiple times and only get a generated reply asking for a picture of the item and a picture of the shipping label. After sending in the pictures there is no response. No phone number to call for help. This was a very bad experience if I could give less than 1 star I would.”
“I ordered the replacement fog light for my son's truck. I never got the chance to use the fog light! The delivery date change 5 times before the part was delivered. By then, the truck was repaired and my son had returned to Goergia. More importantly, I was charged a restocking fee when I returned the part. Worst experience I've had with an online part purchase. I can not recommend this company!”
