“I bought a basic starter kit used it for a week or two and the meter went bad. I emailed customer service, explained what error message I was getting and they replace the whole unit. Customer service was very accomidating. They my keto meter with glucose and ketone is great I highly recommend to anyone looking to track there levels. the online app is also very good and easy to use.”
“This is my second blood glucose/ketone meter purchased over several years. The newer model quit with an error code and was promptly replace. Great warranty and customer service.”