Hi Stacy, We are sorry that you have had this experience with the meter.
We can guarantee you that the strips are not expired, This error is only because the Year on your meter is not set for the correct year, Please check your settings and this will fix the error message,
“My first experience was great. Quick start instructions were easy to follow. Meter was easy to use... liked the auto-on when strip was inserted. Lancing device was pretty cool, easy to use and better results than others I've used. Results were quick and easy to read. Would have been nice if "normal" ranges were included for all readings... had to google hematocrit and hemoglobin ranges (unless I missed them). There was a range for ketones, but I think it was geared for diabetics looking for ketoacidosis, not keto diet, so had to look that up as well.”
