“I was disappointed that the original Keto Mojo was made obsolete. It did one thing very well. Thank you for the trade-in deal.
I don't measure glucose, so now I have a bunch of strips I don't need. A waste.
I would rather deal with the calibration once per pack of strips than fumble with opening the foil-wrapped strip each time.”
“I found it difficult to set up and to get it functioning properly. I had multiple communications with the support team and they continued to work with me. The system is now working well enough to provide the data I want, however I doubt it is functioning optimally. It seems that the people who write code for Ketomojo are more interested in explaining disease and diet than they are in good function and smooth transition between different parts of the system.”
Thank you for your feedback. We’re sorry to hear that the setup process was difficult and that the experience wasn’t as smooth as it should have been.
We appreciate you taking the time to work with our support team, and we’re glad to hear things are now working well enough for you.
If there’s anything further we can do to improve your experience, please don’t hesitate to reach out — we’re always here to help.
“Easy to set up and make the transition. I held off for so long because I thought it would be too difficult to connect to the app. This was easy and I'm not having any difficulty. It's very nice to look at my trends on a graph and share with those on my journey!”
