“Law
Last box was wet in one corner, all packing tape was slit ooen and there was a small cut in the litter bag, and a little loose litter escaped in the box. otherwise I love Kitty Poo!”
Hi Marcia, thanks for the 3 stars and for letting us know. We are sorry your last box arrived damaged—the wet corner, slit tape, and torn litter bag aren’t up to our standards. We are happy to arrange a replacement bag and make sure future boxes are better packed. If you can share your order number or date, we’ll expedite that for you. If you need anything else, we’re here to help. Please reach out to us at support@kittypooclub.com, and we can get to work on this for you. Thanks!
“Only leaving off a star because I wish there was a more litter in the bag. My fatty catty goes through some litter, and this bag always seems to fall short of covering the entire month. The lined box itself is absolutely genius and durable for cardboard, even with Mr. Razorclaw scratching up the exit flap I folded half over. Theres never any leaks! Please add more litter to the bags and can you make a dome top that the top top is covered as well !?”
Hi Tristen, thanks for the thoughtful review! We appreciate the feedback about more litter in the bag and will pass it along to the team. Glad to hear our box is working well and that durability holds up against Mr. Razorclaw! We'll take your full dome-top idea into consideration as well.😺
Thanks for the awesome rating Brad! 😊
We’re glad you find the product a great value and easy to deal with. If there’s anything else you need, we’re here to help!😺
“We appreciate the product. One suggestion is to provide tape or mechanism to bundle it when ready to dispose of. We save the cover, it would be easier put in a trash bag if the box could be closed up”
Thanks for the awesome rating James! We appreciate the suggestion about adding a simple seal/closure to help bundle the box for disposal. We’ll pass this along to our product team for future consideration.💜
“Really a great deal when you break it down, especially when you consider it comes with a fresh box every month. The labor saved alone in cleaning and scraping is worth it. I also appreciate that there are different types of litter to choose from, and the loyalty program is a nice touch ... maybe add more ways to earn points for those of us who generally don't share stuff on social media, though I totally get why you want people to share - cat owners need to hear about this club!”
Thanks so much for the wonderful rating, Carolyn! We’re thrilled the monthly fresh box and the variety of litter options are working well for you. We’ll take your loyalty-program feedback into account as we continue to improve. Have a wonderful Thanksgiving!🦃
“Love the convenience of the kitty poo boxes. They arrive on time, easy to assemble and dispose. Our girl, Patches, is very happy and satisfied as well!”
Thanks so much for the wonderful review, Roberta! We're thrilled the boxes are convenient and that Patches is happy with them. Have a Happy Thanksgiving!🦃
