Hi Wanda,
Thank you for the terrific rating! We are always happy to help, so please feel free to reach out to us at support@kittypooclub.com, and we can help with the switch!😺
“I have been using Kitty-Poo for a few months and I love how easy it is to just
fold the box down and toss it away! You simply assemble a new box and let
your cat step in without any trouble. No offensive odor whatsoever! I love it!”
Thank you for the wonderful rating, Sandy! So glad to hear our box is easy to fold, and easy to assemble, and that odor isn’t a problem. We’re thrilled you’re happy with Kitty-Poo Club.😊
“I'd like to know why my order is three days late?? It's supposed to be arriving via Fed ex and I actually reordered early so I could change the box and I'm still waiting!”
Hi Debbie,
Sorry to hear you are still waiting on your shipment. FedEx uses an estimated system and sometimes those estimated dates can change depending on route taken, weather, etc. We can confirm your order is not lost and in transit. We will continue to monitor your shipment to make sure delivery is made. 😊
Thanks for sharing Paul. If the litter doesn't change, that's a good sign and means your kitty is healthy. The Health Monitoring litter changes color to offer early detection of potential health issues. If you have any questions or concerns, please feel free to reach out to us at support@kittypooclub.com. 😊
“It is nice to just throw the box away with the used litter. However, it would be nice to be able to tape the lid on the litter box and throw it away or put in a bag. If I tape it closed the litter pours out and I have a mess to clean up.”
Thanks for the thoughtful review, JoAnn! We’re glad you like the convenience, and we’ll pass along your feedback about sealing the lid to help us improve.😊
