“My cat Ben is a digger. By using the Box Only option I can continue to use the light weight Glade scented litter we're both used to. Because of small 1bed apt I need to have the litter box in my bedroom with a 3 panel screen divider. All in all this is great option if you do not have a outdoor place to wash a traditional litter box.”
“My review probably won't make it online, but here goes anyway! Last months box had no plastic bottom. I keep a rug under the box to keep the litter from traveling. It got wet. The cat urine soaked the box bottom. The litter does not evaporate the urine anymore. It did, when I first started in the club. I told everyone how wonderful it was. I even had friends come by & clean my litter box just to see if it was everything I said it was. Last month I got the fine litter. This month I got the course. Both came in generic boxes. I used my old plastic litter box. Big disappointment again. Why, why, why did you change the way you were doing things. It was perfect. If it was a money issue, you should explain the situation to your customers. I would be willing to pay a few dollars more for the litter I used to get. I can almost guarantee most of your customers would also. I am cancelling my auto ship again. I quit for a while and then started back again, hoping things would be better. I will watch for an announcement about a price increase brought on by supply cost increases. I will also order an occasional box just to see if you have changed things back. I'm so disappointed. Something as good, as what you had, should not change. Explain, to us the reason for the difference, please. Raise the cost even, go back to how you started. Sincerely Violetta Smith”
“Love the product. However since yall have moved away from the plastic tray my cats soak through the bottom of the box ( even with the "optional" insert.”
