“I love the product. What I don’t love is FedEx delivery; they do not deliver it where I have requested, we live on acreage and they leave it by the road and out in the weather. We have been out of town and have had to have our neighbor go rescue it. Every time , I reach out to FedEx with my concern and they reply with “thank you for your feedback” but nothing changes. There are times I consider dropping my order just because of FedEx.”
Hi, Sharon! We are happy to hear that you love the product, but we're so sorry to hear about the issue with your deliveries. A member of our support team is going to reach out to you soon to see what we can do to help. Thank you for your review!
Hi Joseph! We're really sorry to hear that your litter box didn't hold up as expected. That sounds really frustrating, and it's definitely not the experience we want for you and your cat. We appreciate your feedback and would love to learn more about what happened. Please feel free to reach out to our Customer Support team at support@kittypooclub.com so we can address your concerns. Thank you for sharing your experience with us!
Hi Lisa! We're so happy to hear that you've been enjoying an odor-free home. Your recommendation means a lot to us, and we thank you for the wonderful review!
“I love this product but they don't get it on the date expected.. the last months . It was to de at my home yesterday but haven't got it or had any updates on it.”
