“I have been using Kitty Poo for about a year now and I love the silicone litter, but it is so dusty in our house so I changed to the Soy litter. I can't say that I'm thrilled, but it is so much less dusty. The soy pellets are very strange to get to go through the scoop. I like how it clumps and it is much less stinky than the silicone. So, overall better than the silicone, but harder to scoop. I probably need a different type of scooper.”
Thank you for your review and for being a valued Club member, Kate! We're glad to hear the Soy Litter has helped with dust and odor. We offer two different types of litter scoops that might work well for you. If you'd like to try one, please reach out to our customer support team at support@kittypooclub.com—they’ll be happy to assist you!
Thank you for the great review, Cantrena! We’re so happy to hear Kitty Poo Club has made such a positive impact on your home. We appreciate you being a member!
Thank you for your review! We’re so happy to hear that you and your cats love the XL Litter Box with Soy Litter. We appreciate you being a valued Club member!
“With the help of Kitty Poo staff this month, I am learning how to better use my supplies. I have been mistakenly using the plastic side rails while also using the Domes. I didn't realize the side rails are not necessary or recommended with use of Domes. I have had to address numerous leaks and considered stopping shipments until I reached out to KPC staff who have been so helpful with suggestions on how to avoid leaks. Yay! I'm staying with KPC and will submit another review after I set up my new boxes that hopefully will not leak anymore.”
Thank you for your thoughtful review, Laura! We're so glad to hear that our customer support team has been able to assist you and provide helpful suggestions. Understanding how to maximize your supplies is key, and we’re here to support you every step of the way. We look forward to hearing about your experience with the new boxes!
Thank you so much for your fantastic review, Annie! We're delighted to hear that our litter box has made your life easier and cleaner. Your satisfaction means the world to us!
“Not sure what happened this last time but my shipment was supposed to arrive on a Tuesday. It did not get here until Saturday. I had to purchase more litter to make it until it arrived. Hopefully this was a one time thing.”
Thank you for sharing your experience, Rachel! FedEx works on an estimated delivery system, and sometimes it may take 2-3 days for a new scan to appear, so delivery dates can shift unexpectedly. We appreciate your patience and hope this was an isolated incident.
We’re always happy to help, so please feel free to reach out to our customer support team at support@kittypooclub.com if you need any assistance.
Thank you for being a valued Club member!
Thank you for your feedback, Kristi! We're glad to hear you love the ease of use and packaging of our product. We appreciate your suggestion about having a bit more litter; it's always helpful to know how we can improve. 😊
