Hi there,
Thanks for sharing your thoughts! We appreciate your feedback on the assembly process, and we're always looking for ways to improve the user experience. We're sorry to hear that the assembly was more challenging than expected, and we'll take your comments into consideration for future product updates.💜
“I counldnt put lid on after hours of attempts even after watching videos. I have s maine coon and she voulfnt stand in corner to pee. I use it without lid She does drag litter on her way out of the box,”
Hi Debbie,
Thank you for your review! We're sorry to hear that you had difficulties with the Dome, and we know that some kitties like them, while others do not. It's all in the nature of the furry friends we love! We appreciate your feedback about the litter tracking, as it helps us improve our products. If you have any further questions or concerns, please don't hesitate to reach out.💜
Thank you for your feedback Sherry. We're really sorry to hear that you're experiencing leaks with the dome. Your disappointment is completely understandable, and we want to help resolve this issue for you. If you have any questions or need assistance, please don't hesitate to reach out. 💜
Thank you for another great review, Margaret! 🌟 We appreciate your insights on the new design. It's always a balancing act between aesthetics and functionality, and we're excited to see how your cats adapt to it. Your feedback is invaluable, so please keep us posted! 😸
Thank you for your valuable feedback, Natalie! 🌟 We appreciate your suggestion about the top coverage and will certainly take it into consideration for future designs. It's wonderful to know you're enjoying our litter box overall! 😊
“Awesome, simple to assemble although the front part that tears off can be stubborn and often doesn’t come off clean. A better perforation would probably move score from 4 to 5 stars.”
Thank you for your helpful feedback, Karen! We're glad to know you found our litter box easy to assemble. We appreciate your input regarding the perforation and will certainly take it into consideration as we strive for improvements. Your insights mean a lot to us!💜
