“With the help of Kitty Poo staff this month, I am learning how to better use my supplies. I have been mistakenly using the plastic side rails while also using the Domes. I didn't realize the side rails are not necessary or recommended with use of Domes. I have had to address numerous leaks and considered stopping shipments until I reached out to KPC staff who have been so helpful with suggestions on how to avoid leaks. Yay! I'm staying with KPC and will submit another review after I set up my new boxes that hopefully will not leak anymore.”
Thank you for taking the time to share your experience, Laura! We’re so glad to hear that our team was able to assist you with the setup of your litter boxes. It’s great that you’re sticking with us and are taking steps to avoid those pesky leaks. We can’t wait to hear how your new boxes work out! 💜
Thank you for your feedback, Debbie! We’re glad to hear the dome is helping with tracking, though we understand the Grass Litter can still spread around. If you’d like, our customer support team is happy to offer tips or suggest other litter options that may reduce tracking even more. Feel free to reach out at support@kittypooclub.com.
