“I had no end of trouble with my first mop.
It started in September last year and 3 different parts were sent out and eventually you sent a replacement in January.
Thank you for that - I do appreciate it.
The problem with the mop was the little plastic button. When I look how small it was all I can say is that it is not user friendly to try and put in.
I have a great deal of your products and I must say my favorite it the toilet brush!!
Thank you for your assistance but this is not a product I would recommend.
Kind regards
Dinah”
“Absolutely wonderful. It cleans my floor tiles beautifully, without much effort, which is important as I have a very bad back problem. I live in a retirement village & everyone complains about how hard it is to clean our floor tiles. I don't have that problem since I have had the mop. Thankyou for a great product.”
“Love the ease of the Spray Mop- perfect with toddlers in the house!
Excellent customer service- mop was swiftly replaced when Koh was advised of a fault in mine.”
“I received my replacement mop and have used it twice and yet again it's faulty. The little clear stopper is there everything's fine except the head of it isn't stuck together properly and leaks. I give up”
