Hi, Mrs, That's great feedback! We love that you are so satisfied with your mop. We're thrilled to provide a sustainable cleaning solution where you can simply grab a replacement part at a great price whenever you need it! Thank you for choosing Koh 💚. Rurry
Thanks for the lovely words, Louise, and we hear you on the postage. We’re actively working on improving delivery experience and cost. Appreciate you sharing 🙏 - Nick
“I love the fact that you can order it separately as I missed placed my ariganl bottle an didn't want to buy the hole unit an when ordering any of the koh products they never take very long to get to me”
Hi, Sharon, excellent feedback! It's great to hear you love the flexibility of ordering single items and that your Koh products always arrive quickly. Thank you for choosing Koh 💚. Rurry
Hi David, so sorry to hear the bottle arrived like that! It sounds like it was damaged in transit. Please send through a couple of photos and our team will get things sorted for you ASAP.
“This was a replacement bottle, because the other bottle had a crack in it and was leaking. I think this was caused by having to wrestle it in and out of the nozzle every time. It would be much better if there was an easier way to attach and detach it from the nozzle.”
