“Did not need a new mop bottle they didn’t work. Bought a new mop. But have worked out it is the little clear rubber valve in the mop that is faulty/fell out. Put it back in and old mop worked. It fell out again when you pull the bottle out to refill. Put it back in but has now split.
Do you sell these little guys as a spare part??”
Hi Rhonda,
I'm so sorry to hear this has happened! We can absolutely send you a new silicone cap free of charge. Please email us at careau@koh.com with your current delivery address, and we'll get this done for you. - Team Koh
“My new bottle for my mop is just like my original one but my original after long term use got a crack near the green cap which explains why I was loosing my precious Koh. On the last refill that is when the cracked piece finally fell out. I was just oh so pleased to see that I could get a replacement bottle without having to purchase a complete mop. Thank you KOH.”
“Had to order replacement mop bottle. Received very quick response to my enquiry. Ordered replacement bottle and impressed by how quickly I received it...even better no p&p to pay. Excellent.”
“I have been using KOH for several years now and not only use it in the house but also in our Motorhome. I was devastated when my husband told me that the bottle on the floor mop had cracked as I thought I would have to replace the whole unit. I emailed KOH and got a quick response back and was told that I only needed to replace the bottle!! Result!! The next best thing was the price!! Thank you so much for your help. Oh and for pet owners- it stopped my golden retriever from licking her paws from allergies when we started using KOH round the house!! Winner all round!!”
“It’s fantastic specially that I need to use it nearly everyday , having grandkids . It’s easy and good I recommend to any one . And they have been fantastic replacing my bottle , I got it with 24 h excellent job well done . Thank you”
