Hi Albert, I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Kelli
“Purchased as my original bottle (a couple of years old) was leaking. New bottle is working well (no drips!) cost effective to replace and delivered to my door very quickly (even in Far North Queensland)”
“We had a problem with our Mop Bottle. One email tomKoh and they sent a new bottle to us within a few days. No hassles and service great. We love our Koh products. Thanks Koh Team.”
“Only bought a replacement as my husband accidentally trapped it in the door. I'd had it for years and no sign of wear and tear! I ordered another as I didn't want to be without my brilliant Koh mop. Very good price and arrived the next day! Can't praise this brand and their customer service highly enough!”
Hi Karen, Thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh
Hi Graeme, we’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap - Marty
