“I had to replace my mop bottle as the original one split. I contacted Koh who said yes they do replacements. I ordered it online, it was a reasonable price and I had it via Australia Post within a week. Great service and easy to do.”
Hi Noeleen, that is such a shame! I am so sorry that this has been your experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Kelli
Hi Kim, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and I will be happy to assist you! - Sean A
Hi Alison, thank you for reaching out to Koh! I am so sorry to hear that you have had this experience! Please reach out to careau@koh.com with your order details and we will be happy to assist you! - Kelli