“My previous mop bottle had a small crack so messaged Koh and got a replacement cheap and really quick. Love my mop, use it everyday and I can chose what fragrance I want to put in”
Hi Melinda,
Thank you for the review and I'm sorry to hear this! Our customer experience team are here to help with any issues like these, so please email care@koh.com, and they will be able to assist you asap, and get you back on track! - Team Koh
“Very pleased with mop bottle.
What I’m not happy about ,is I’ve let you know many times have got a wrong delivery still here .
Have sent photos of it that was required by you to no avail.”
Hi! Thank you for the lovely feedback! I am sure by now we have resolved this incorrect delivery for you but in case we haven't please reach out to us at care@koh.com and we will do our best to resolve this for you! -Team Koh
“This was a replacement as our bottle cracked . No fault of Koh. Arrived promptly. It would be good if we could go to Koh website and order any replacements or parts. Now, I am looking to purchase the telescopic rod for the grout brush and cannot find it.”
Hi There, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. 😊– Team Koh
