“Loved the idea behind the product, and hoping it will deliver results the more I use it, but the chain is terribly rough and uncomfortable. Cannot believe how pricey it was for a chain that supposedly is preferred by women. It’s so scratchy and sharp I’m going to have to replace it.”
Hi and so sorry to hear about the chain. Judging by your comments about it feeling rough, you likely received a chain that wasn't properly polished by our quality control team. We'd like to send you a new chain asap! please email our customer service team with your order number and we'll send a new one. We apologize for the issue and hope you'll give us another chance to ensure your satisfaction with Komuso. 🙏
