“The cake was delivered Without any seals via their own career but the icing slightly Smudged and I wasn’t sure if that was supposed to be the case or it had been Opened during delivery.
The cake itself was delicious, but the texture of both the cake and the frosting was quite grainy as if the sugar crystals hadn’t fully dissolved so you could feel it in your bite.”
Hi there,
We're sorry to see you didn't have a good experience with us here at Konditor! I would like to look into this further for you and to make sure this doesn't occur again! So please email hello@konditor.co.uk and we will be happy to help!
Nicole
“Ordered the amazing Curly Whirly Cake quite late in the afternoon and it was available for pick up by noon the following day, great service, thank you!”
“I ordered the cake (Curly Wurly) online, which was incredibly straight forward.
The cake was ready on time and the staff in the shop were helpful.
The cake was the best sponge cake either me or my family have ever tasted and we have plenty of years experience behind us.
Only other feedback was I bought the HAPPY BIRTHDAY candles sold in the shop and they melted before all were lit and they dripped all over the cake...”
