Hi Vimal,
Thanks for the 5 stars!
Very pleased that you enjoyed our classic Curly Whirly cake, that flavour is definitely a fan favourite!!
Thank you,
Nicole
Hi there,
I'm sorry to see that the Curly Whirly cake didn't meet your expectations, we will take this feedback to our kitchen team so we can understand what happened with icing and if there is anything we can do to improve for next time! If you have any further feedback about this cake then please don't hesitate to get in touch via email on hello@konditor.co.uk!
Thank you,
Nicole
“The cake was delivered Without any seals via their own career but the icing slightly Smudged and I wasn’t sure if that was supposed to be the case or it had been Opened during delivery.
The cake itself was delicious, but the texture of both the cake and the frosting was quite grainy as if the sugar crystals hadn’t fully dissolved so you could feel it in your bite.”
Hi there,
We're sorry to see you didn't have a good experience with us here at Konditor! I would like to look into this further for you and to make sure this doesn't occur again! So please email hello@konditor.co.uk and we will be happy to help!
Nicole
