Hi Natalie,
I'm sorry to see that the staff were rude on your visit, this isn't the experience we want our customers to have when they pop in store, so I will forward your feedback on and hopefully this can be improved. If you have any further feedback then please get in touch on hello@konditor.co.uk :)
Thank you,
The Konditor Team
Hi Annette,
Our Curly Whirly is a fan favourite, so I'm glad that you got to enjoy it! We hope to see you order again soon :)
Thank you,
The Konditor Team
Hi Melissa,
Thanks for the 5 stars!
It's so great to see a loyal and returning customer with us! Our Curly Whirly is a classic, so I'm glad it's been enjoyed many times over the years :)
Thank you,
The Konditor Team
“A most Yummy cake that I have been ordering over and over for years, any excuse but generally Bdays.
Would be nice to talk to a human when ordering rather than mess about on a computer, it’s more sociable and friendly.”
Hi Mike,
I am so pleased to see that you are a big fan of our Curly Whirly, it's definitely a fan favourite! I agree with the ordering and you can always order over the phone on 0207 6333 333 and a member of staff will be happy to help :)
Thank you,
Nicole
“Looked gorgeous, tasted scrumptious and went down well with everyone. I had the cake delivered and it came nearly 3 hours late which ruined the surprise - again, very disappointing”
Hi Sheila,
I am pleased that the cake was tasty and enjoyed by everyone, the Curly Whirly is definitely a fan favourite! But I am really sorry that the order arrived late, I can see from the courier that it arrived 1.5 hours late, which is completely unacceptable and will definitely be followed up with our courier!
Thank you,
Nicole
Hi,
Thanks for leaving us a review!
I really hope you enjoyed the Curly Whirly cake and we hope to see you order again to try more delicious cakes!
Thank you,
Nicole
“I've had a love affair with Konditor's Curly Whirly cake for over 15 years now since I was first introduced to it by an old boss, and it's stayed with me ever since - you simply can't go wrong, it's beyond delicious!”
Hi Kate,
Thank you for giving us 5 stars!
I am so pleased that you love our Curly Whirly cake, it's definitely our most popular flavour we do! We hope to see you order again soon :)
Thank you,
Nicole
