“These mince pies are out of this world. These were the first mince pies I tried when I moved to the UK 12 years ago, and oh dear! they definitely set the bar high! I have tried many others since, but no mince pies compare to the Konditor ones... they are a real must for Christmas!”
Hi Pilar,
Thanks for the 5 stars!
I'm so pleased to see that we have such a huge fan of our Mince Pies and I'm really glad that you always come back each year to get yourself some, we love a returning customer! We hope to see you order again soon :)
Thank you,
Nicole
Hi Douglas,
I want to apologise for your experience with us and for your order arriving so late. Our management team are forwarding this on to our courier as they are disappointed by the service they have provided and we fully understand your frustration and disappointment. This is completely unacceptable and I am really sorry that this happened, especially on a weekend when you had something special planned and I hope this didn't completely ruin it!
We value all feedback, so thank you for bringing this to our attention.
Sorry again,
The Konditor Team
“I remember buying these mince pies perhaps 20 years ago from your shop, when I was working in Bermondsey. Buying these online is amazing, they taste as glorious as I recall them tasting, then, and I'd give them 10 stars, if I could”
Hi Karen,
Thanks for such a lovely review!
It's so great having a returning customer and I am so glad that our products are still as great as they were back then! I'm so glad that you enjoyed our tasty Mince Pies and we hope to see you order again soon :)
Thank you,
Nicole
“Have not tried them yet as they were delivered a day late and were a present for a friend . Also the delivery driver nearly banged my door down instead of ringing the bell .”
Hi,
Thank you for leaving us a review!
I am sorry to see that your order arrived late, I will chase this up with our courier to see why there was such a delay on your order, but again we apologise for this. I completely understand your frustration and we value all feedback we receive from our customers, so thank you for bringing this to our attention. For any future orders, we would recommend having the delivery date for the day before you need them to ensure that there will be no late delivery or disappointment! If you have any further feedback, then please email hello@konditor.co.uk!
Thank you,
The Konditor Team
Hi,
Thanks for leaving us a review!
I am glad that you got to enjoy out famous Mince Pies, they are definitely tasty and great with a cup of tea!
Thank you,
Nicole
“Meltingly delicious pastry filled with mincemeat that just balances fruit and spicing with a tangy sweetness. The best mince pies that we have eaten this year (compared with 4 others awarded a "Great Taste" rating). Probably the best I have ever had - roll on next Christmas !”
Hi Richard,
What a wonderful review of our mince pies! Keep an eye out for when they drop next festive season, there will be plenty of time to order many more :)
Thanks,
Maisie
