Hi Ian,
It's wonderful to see that you agree our Mince Pies deserve 5 stars! They are delicious so I'm glad you got to enjoy them and I hope you enjoy your next order even more :)
Thank you,
Nicole
Hi,
Thanks for leaving us a review!
What a lovely comment about our Mince Pies, they are incredibly popular so I'm glad you got the chance to enjoy them!
Thank you,
Nicole
“These are quite simply the best mince pies in the country! Nigella is completely correct, they are just how you would want them to be if you made them yourself. I only wish the mini size were available (even in larger batches) for delivery...”
Hi,
Thanks for leaving us a review!
I'm glad you agree that our Mince Pies are the best, they are incredibly tasty and moreish!! Sorry that they aren't available at the moment, hopefully this is something we can introduce in the future :)
Thank you,
Nicole
“These mince pies are out of this world. These were the first mince pies I tried when I moved to the UK 12 years ago, and oh dear! they definitely set the bar high! I have tried many others since, but no mince pies compare to the Konditor ones... they are a real must for Christmas!”
Hi Pilar,
Thanks for the 5 stars!
I'm so pleased to see that we have such a huge fan of our Mince Pies and I'm really glad that you always come back each year to get yourself some, we love a returning customer! We hope to see you order again soon :)
Thank you,
Nicole
Hi Douglas,
I want to apologise for your experience with us and for your order arriving so late. Our management team are forwarding this on to our courier as they are disappointed by the service they have provided and we fully understand your frustration and disappointment. This is completely unacceptable and I am really sorry that this happened, especially on a weekend when you had something special planned and I hope this didn't completely ruin it!
We value all feedback, so thank you for bringing this to our attention.
Sorry again,
The Konditor Team
“I remember buying these mince pies perhaps 20 years ago from your shop, when I was working in Bermondsey. Buying these online is amazing, they taste as glorious as I recall them tasting, then, and I'd give them 10 stars, if I could”
Hi Karen,
Thanks for such a lovely review!
It's so great having a returning customer and I am so glad that our products are still as great as they were back then! I'm so glad that you enjoyed our tasty Mince Pies and we hope to see you order again soon :)
Thank you,
Nicole
