Hi Olivier,
Thank you for taking the time to leave a review and I'm sorry to hear of your experience! That doesn't sound right and we'd like to help improve what is currently happening - the pillow should aid your neck rather than cause pain. Please do get in touch at hello@levitex.co.uk so that we can advise.
Kind regards,
“The pillow height for me is perfect; I'm about 186cm tall and have cervical scoliosis. This pillow supports my neck better than any other I have tried, but one has to wait a while for the head to sink down and then feel the cervical support. Anyway, latex is much better than viscoelastic for neck support.”
