Hi Gillian,
Thank you for taking the time to leave a review. That shouldn't be the case - please do get in touch at hello@levitex.co.uk and we'll be able to see if we can help.
Kind regards
Olivia
“The pillow is amazing, so comfy, I don’t need to “fluff” it up, it’s just perfect. If you’re not sure about the size, email them and you will get a lot of support to help you decide.”
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, when given the chance. In the UK, exchanges and returns are free within the 44 night trial.
Please do just reach out if any of this could be of service to you.
Kind regards
“Excellent and life changing, really good posture pillows and reduced my snoring significantly.
Also love the personal note from the founder and the customer care”