“The pillow is very supportive and comfortable however, it has a very strong gassing of chemicals which does not go away. Since using the pillow I have had headaches and since stopping using it the headaches have gone away. It is unfortunate as it is the most comfortable pillow yet!”
Hi, thank you for leaving a review and we're really sorry about your experience! While there's sometimes a residual foam smell to the product, this doesn't sound right and we'd be more than happy to exchange it for you and investigate. Please just get in touch with us at hello@levitex.co.uk
“The EX was actually too big for me - I'm a 6"2 man but found it too high for my neck, but the L is perfect. Really good fit and I'm sleeping very well on it.”
“Had memory foam pillows in the past and didn't get on with them, this pillow is completely different, very comfortable and get a very good night's sleep.”
“I am very picky when it comes to pillows, I’ve never been able to find a pillow that suits me, until I started using the levitex pillow. It’s ergonomic and the right hardness; not too soft and not too hard. Would definitely recommend. I also bought a levitex mattress topper which helped eliminate the discomfort from my 10+ year old run down mattress.”
“Comfortable in use, but could not use for a month because of the strong chemical smell, suspect plasticisers used on the chemicals used to clean it. Still smell a bit after 1 month.”
Hi Graham,
Thank you for taking the time to leave a review. Please be assured that there are no plasticisers used to clean the foam. The smell is just residual fire retardant smell, which is unfortunately typical of all foams as it's a legal requirement for all domestic foams. It does dissipate like you've mentioned, and we continue to make amendments to the formulation to decrease it even more.
