“I tried my usual size in-store, but it was too bodycon for my liking and comfort. Went size up for my online order when it was on sale, but it ended up being too big at the bust area. Will have to tailor it to fit nicely”
Hello there! Thank you for sharing your thoughts and feedback with us! Your input is valuable, and we'll make sure to pass it on to our design team. Please feel free to reach out to us at hellosg@lovebonito.com. We're here to assist you in any way we can!
“I received a piece with the stitching on the side torn. Then I had to bring it to my tailor to fix it. But when I wore it, it came out again. So the material is in itself bad quality.
I don't think I ever got my refund back. Another donation to the 'Love Bonito Scam your customers fund'”
Hello there! Thank you for reaching out and sharing your experience. We are truly sorry to hear about the issue you encountered with the stitching on your item and the inconvenience it caused. Regarding your refund, I’ve checked our records and see that the purchase was made over a year ago, which falls outside of our 30-day return policy. We value your feedback, and I will ensure this is shared with our product and quality control teams. In the meantime, if you'd like assistance with an exchange or return, please feel free to reach out to us at hellosg@lovebonito.com. We're here to assist you in any way we can!
“Love the midi length which is work appropriate. The tweed material is lined but it isn't too thick for our weather, unlike the newer tweed dress that I purchased recently. I have this in 2 colours, black and white. Please release this in more/new seasonal colours”
