“Finally, manage to cart out in time. Love how this dress makes me look professional and stylish at the same time. It's comfortable as there is lining inside. Might consider getting another one in blue.”
“This dress is classic and timeless. The silhouette will never go out of style. Top it with a blazer for the office and can be worn as is for a night out.”
“I love the style, colour and cutting of the dress so much that even the first one was torn after wearing it for 2 times, I bought a second identical one. I thought I did not wear it carefully so it was torn. Today, I find the second dress having the same problem. It seems it is a defect with the manufacturing or fabric. The edge of the lower part is torn apart easily after prolonged sitting in office. I have brought a lose fit size and the dress is not tight at all. When sitting, some pressure at the lower part is unavoidable. I never have a dress that is torn apart like this easily. But i have other dresses with similar cutting, just not the same fabric and they have no problem. Hope you reflect this to the munufacture such that the pretty design is not wasted. :(”
Hi Claire! We appreciate your kind words about the style, color, and cutting of the dress. We're truly sorry to hear about the issues you've encountered with the dresses you purchased. We sincerely apologize for any inconvenience this may have caused you. We will definitely investigate the matter further and work closely with our manufacturing team to address the issue promptly. Your input is invaluable in helping us improve the quality and durability of our products. In the meantime, our customer service team is here to ensure that you have a satisfactory resolution to this matter. We will reach out to you to provide a solution that meets your needs. Please accept our apologies once again. We appreciate your support and hope to restore your faith in our brand.
“I normally wear a US4, and also noted that waist size for a small is 27 in, give or take an inch. However, when I got the dress, I couldn't even zip it up halfway.”
Hello there! Thank you for taking the time to share your feedback about the dress you purchased. We're sorry to hear that the sizing didn't meet your expectations and that the dress was too tight for you. Our sizing information is intended to provide a general guideline, but we understand that fit can vary based on individual body shapes and preferences. We apologize for any inconvenience you experienced with the fit of the dress. If you ever encounter sizing concerns in the future, we recommend reaching out to our customer service team at hello@lovebonito.com before making a purchase. They can provide more specific measurements and help guide you toward a size that might be a better fit for you. :)
