“When the dress came it was not folded properly and the moment I opened it it smelled like perfume the worst part was that there was a red stain right at the butt area.”
Dear Amanda, we're truly sorry to hear about the issues you encountered with the dress, including the improper folding, perfume odor, and the red stain. This falls short of the quality we strive to provide, and we understand how disappointing this must be for you. Our commitment is to ensure our customers are delighted with their purchases, and we would like to make things right for you. Our customer service team will resolve this matter to your satisfaction. Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your feedback, as it helps us improve our products and services.
