“Me encantó realmente generalmente usaba productos muy fuertes que me secaban demaciado la piel pero con este set que me recomendaron eh notado un mayor control en la grasa de mi cara y menos irritación en las espinillas llevo tres semanas usándolo y es realmente buena”
“Personally I don’t really see how it is personalised for my skin as it seems like all the products are available for pur chase for anyone. Been using the products more religious that I’ve had for other skincare the last 2 months but have yet to see significant changes. Packaging has some flaws but was swiftly attended to by the very friendly team.”
Hi Theodora,
Happy to explain! Every product formulation needs to go through four months of safety and efficacy testing to comply with European cosmetic regulations, therefore each bottle is not a custom product. We here at Yours, focus on the personalization of the regimen [of our products] to get the right customer-product fit.
And since our skincare routine is made with 100% clean, active Swiss ingredients designed for your skin, lifestyle and environment, we’re happy to provide you with a complimentary reformulation if you are not completely satisfied with your products.
You can read more about the reformulation guarantee [here](https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy) and reach out to us at experts@lovefromyours.com to start on the reformulation process.
“It’s really helpful with creating a routine. I always struggled with that because I’m not great with making decision. This kit has definitely improved my looks and the reusable box is a wonderful addition. :)”
Hi Karl, we’re so glad that you are loving your personalised regimen!
Your skincare routine will evolve as your skin needs change, so you can sit back and relax while we do the hard work to help you achieve the best version of your skin 💖
And enjoy repurposing our reusable box! Tag us @lovefromyours when you post a photo of it 😉
“The quality of the products is amazing!
Within 2 weeks of using both the day and the night creams and serums, I am already seeing an improvement of the elasticity of my skin, depigmentation of my dark circles and overall a glow to my skin!”
Hi Teodora,
We’re so happy to hear you’re loving your products! We’re helping people achieve the best version of their skin and messages like yours (no pun intended) make our day! ✨
