“My first ever hair extensions. I absolutely love it !! I ordered the clip in bun the same day I received my ponytail . It’s so soft and super easy to wear . Definitely will be ordering more .”
Hi Marlana,
We really appreciate you sharing your lovely feedback with us!
Marlana, we are thrilled to hear that you are enjoying your new Jet Black Ponytail. Please feel free to reach out to us at info@luxyhair.com, with any questions you may have about your Luxies. We are here every day of the week, and happy to help you!
Warmly,
Luxy Hair Support
Hi love! We���re really sorry to hear that you���re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven���t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Disappointed by the way the pony attaches-
For the price was very disappointed.
My hair gets stuck in the Velcro, extremely painful to get out.
If I could return I would as I will never wear, I’d rather keep my hair than it all keep getting ripped out on the Velcro mechanism and was way too pricy for how inconvenient they are!”
Hi love! We���re really sorry to hear that you���re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven���t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
